Refund policy

ALL SALES ARE FINAL

Using the term "use your creativity" allows Sew Adorable to use our creative liberty and there's no refunds or exchanges.
Sew Adorable is NOT responsible for any spelling errors made by the customer in the personalized section.
Applique items are made to order and fabric placement may not be the exact as pictured on the display.
The term "personal item" refers to any item intended for embroidery which is the property of a third party. Sew Adorable takes great pride in our commitment to customer satisfaction, howevery embroidery is a mechanical process and there is a small chance a damage occuring to items being embroidered, although such occurances are very rare. As a result we only accept personal items for embroidery on the understanding that:

Sew Adorable is not liable for replacing or reparing any personal items supplied by the client that are damaged during the embroidery process.
Some items may not be able to be embroidered as they may not be able to hoop.
The customer is responsible for ensuring that their personal items are free from any defects and flaws prior to delievery/drop-off.
Embroidery can be an imperfect process and in rare cases the impact of thread being embroidered from our machines can cause certain material to pucker, bow, or wrinkle.

Please be assured that Sew Adorable will make every effort to ensure you are satisfied with your order.
Sew Adorable is not respsonible for any items lost in the mail being sent to us.
Sending and/or dropping off your own items for embroidery, or placing an order that includes embroidery, indicates acceptance of these terms in full.
Please select the shipping option if you are not able to receive items at the local pick-up location and time provided.